Moen Reviews

To open an account on moen.ca, follow these steps:

1. Visit the Moen website.
2. Look for the "Create a new account" link.
3. Click on the link and follow the prompts to enter personal information such as name, address, etc.
4. Provide an email address for the account.
5. Create a password for the account.

After these steps, a sign-in screen will greet each time the website is opened. There is also a forgotten password option available. Registering the product after creating an account can lead to exclusive savings on future purchases, lifetime warranty activation, simplified customer service support, and product installation assistance. It also helps to get technical assistance faster and ensure warranty support. Remember, the information provided during registration is required for proper product registration. Proof of purchase will be required for all warranty claims. The maximum file size for uploading proof of purchase is 5MB.

Moen.ca offers a 30 Day, Hassle-Free, Return Policy. If a product purchased from Moen.com does not look, fit or function the way it is expected to, it can be returned free of charge within 30 days for a full refund. This policy is intended to ensure customer satisfaction with Moen products. However, if a product defect is identified prior to or immediately following installation, Moen can issue a credit in exchange for the defective product. Parts are sent out within 24 hours and customers will receive parts within 3 to 7 days. Other arrangements can be made if a part is needed sooner. If the product cannot be serviced, a credit may be requested by filling out the defective return goods authorization form. A return number will be issued along with instructions for returning the defective product to Moen. Product will be inspected prior to credit issuance. Credit may be denied under any one of the following conditions: Product is not defective, Product is not manufactured by Moen, Package is missing components, Internal components of the faucet are missing, Product is a display, Package is damaged due to customer handling. If no-apparent-defect is found, you may be contacted to clarify the reason for the return. Full credit may not be allowed on incomplete models. If the product is not received by Moen within thirty days of the return authorization, the authorization expires. Credit is typically processed within ten business days of product receipt. For questions on Moen’s Defective Return Policy or Process, please contact Moen Sales Representative.